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Client as a famous telecommunication service provider, they need to deploy the new servers and Juniper firewalls in the China Telecom data center in Hong Kong. Service requires BROCENT engineer to response onsite within 4 business hours, 7 days per year. This is kind of examination over the performance of BROCENT Help Desk and the capability of BROCENT field engineer resource.

As we see the industry move more and more towards Managed Services and hosted and cloud based computing, now it is more important than ever to choose the right company to partner with to insure your data is secure, reliable and available.

The benefits of moving to a hosted environment range from leveraging economies of scale, to dedicated teams of specialists who are on call 24/7, to a predictable set monthly fee and most important, it takes the day to day management of your network off you radar so you can focus on the operation of your business and leveraging business and IT.

The field of service providers is a growing one, which is why you want to make sure you partner with one that takes your business as seriously as you do.

Some key crite...

What do you expect from the IT Support Specialists who come into your office to look after your computers?Aside from the technical support expertise, you would probably expect that our staff, when working at your premises, be professional, patient, good at listening and very importantly, are trustworthy and work with integrity.

当专业的IT工程师走进您的办公室，您是否有所期待？除了技术层面的期待，您可能也会期待我们的服务中心以及现场工程师团队可以专业、耐心、善于聆听，以及值得信赖，工作可以善始善终。

Our team of staffs is delivering IT Managed Service in China, and now our service has expanded to Hong Kong area. There is no change of our service process, and please call the toll-free service center 400-008-2008, or send email to it-service@brocent.com. Our service center will support you in minutes, and onsite engineers can arri...

Apple’s iOS 9 has been available for download for nearly two months now. If you have yet to upgrade, you may wonder whether or not you should. Not everyone has been happy with the new OS, and Apple is still working out the kinks. So if you’re on the fence as to whether or not you should update, here’s what you need to know about iOS 9 and four of its most handy features.

Introducing the News App

If you waste countless minutes everyday visiting different websites searching for your news, now you no longer have to. Pre-installed in iOS 9 is a new app called News. This app collects articles from a variety of news organizations and sources, and puts them in one place for your viewing convenience. Once you start using this app it will learn what t...